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Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can try to reach agreements without going to trial related to disputes that arise in online purchases and service contracts. Our designers and external collaborators dedicate their talent to converting the wishes of our clients into the fashion they will find in our stores.

Our designers have the mission of knowing and understanding the demands of our clients and making them come true based on creativity, precision and attention to detail. In this work they waste analytical skills, instinct, insight and empathy, qualities necessary to detect the changing reality and the latest trends.

Our garments arrive in stores once a week, which shows the extraordinary work capacity of our designers and consultants. Our goal is to increasingly shorten the average period between design time and when the product is in store, which is now approximately three weeks.

It is important to underline what it means to recognize that responsible fashion development begins as soon as our designers begin to draw. Its role is fundamental in the development of an attractive and responsible fashion. The future of our garments begins with their creation. For this reason, all our designers receive the necessary training on the principles of the circular economy, as we have committed to the Global Fashion Agenda.